Frequently asked questions

We offer a wide variety of products including incense (bukhoor) and sprays. Our products are designed to provide a unique and luxurious scent experience. More coming soon. Stay Tuned.

You can contact us by filling out the contact form on our website. We will get back to you as soon as possible.

Our Shipping policy for all orders is simple and straightforward. All orders will be shipped out within 2-4 business days. Once your order has been shipped, you will receive shipping updates from our shipping partner so that you can track your order. It is important to make sure that all the details you provide at checkout are correct to ensure your order is delivered to the right place. ​ Currently shipping in the UAE only.

We understand that your satisfaction with our products is of utmost importance. Unfortunately, we cannot accept returns or exchanges, but we value your feedback and would love to hear your thoughts if you are not satisfied with your purchase. We suggest that you read all product descriptions before making a purchase.